It is designed for career coaches, case workers, employment agencies, service providers, and public-sector teams responsible for supporting and reporting on participant caseloads.
Case Worker Hub
Know who needs you before they have to ask.
Keep every caseload current, arrive with the context, and act when someone is losing momentum — so more time goes to people, not paperwork.
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Trusted in real workforce transitions.
Human support, better prepared
Less time reconstructing progress. More time helping.
Case Worker Hub brings the context, priorities, and next actions for every assigned participant into one working view.
Start the day with clear priorities
See who is moving, who is stalled, and which changes deserve a human response before reviewing every record manually.
Arrive ready for the conversation
Use prepared summaries and recent progress signals to spend session time on decisions and support, not catching up.
Keep access from becoming a barrier
Use Co-Pilot Controls to assist people who face digital access, language, literacy, or confidence barriers.
Inside the Case Worker Hub
A caseload that tells you where to begin.
Ture handles the monitoring and administration around the work so practitioners can focus on the moments that need a person.
Caseload management
See the whole caseload without losing the individual.
Bring assigned participants, program stages, activity signals, upcoming milestones, and outcomes into one view. Filters and priorities make the next action visible without flattening everyone into the same workflow.
- Current participant and program status
- Clear caseload ownership and organization
- Progress and outcome signals in one place
Practitioner intelligence
Reach out before lost momentum becomes disengagement.
Practitioner agents summarize progress, identify concerning changes, and flag people who may need intervention. Coaches decide how to respond with the relevant context already prepared.
- Automated caseload summaries
- Proactive intervention signals
- Prepared context for human follow-up
Co-Pilot Controls
Help someone use the platform without erasing accountability.
Authorized practitioners can assist with tasks on a participant's behalf when digital access or confidence is limited. Case-scoped permissions keep support practical while preserving program controls.
- Guided assistance for participant tasks
- Case-scoped access and permissions
- A more inclusive path into digital services
Connected by design
Enough context to help. Clear boundaries around the rest.
Case Worker Hub connects to participant progress and program outcomes through case-scoped permissions. Practitioners see what they need to support the person in front of them, while private activity remains protected.
“Co-Pilot Controls let me drive the platform for clients without losing the audit trail. That's the difference between someone staying engaged and someone just dropping off.”
Gurpreet Sandhu
Employment Case Worker, Prairie Employment Services
Case Worker Hub FAQ
What practitioners and program leads ask.
How caseload visibility, Co-Pilot Controls, reporting, and participant privacy work together.
See the Case Worker Hub
Give practitioners more time for the human work.
See how Ture can keep caseloads current, surface the right interventions, and make digital support more inclusive.
